We all know e-commerce is taking over brick-and-mortar shops so it’s no surprise that more than half of shoppers do their shopping online. Many retail outlets have even closed up and are left vacant now because of store closures, even those big money builder businesses like Macy’s can’t keep up with the online world!
In the past two years about 10,000 stores have closed leading an estimation of 20 to 25 percent of malls to close within the next five years. Retail outlets have needed to step up their game to get consumers back in their stores. But how exactly are they doing this? And is this possible as more and more consumers are getting sucked into the online markets?
The main way to bring traffic back into stores is to make it an experience. The upcoming generations (Millennials and Gen Z) aren’t going into retail shops because they have something in mind that they NEED to buy. They know better and are fluent in making quick online purchases. These newcomers want an experience, something to share with friends IRL (in real life) as well as on social media. Brick-and-mortar retail industries need to incorporate interactive experiences to drag consumers back into them, and to hopefully make a purchase.
How to Make it An Experience
Create In-Store Events
In-store sales can be boosted by promoting in-store events. Retail stores should be creative with this and even create an event that may not even be interrelated with what they sell, but just drives traffic into their stores. Shopping malls and outlets have started to hold events with bands playing on certain days of the week, or yoga sessions as entertainment. This gets traffic to the whole outlet instead of specific stores, leading consumers to end up wandering around to shop the various stores that they do have.
Here’s some events we were able to promote our clients retail shopping outlets here at Image Marketing Consultants:
- Our “Vino and Vinyasa” event at Plaza at Harmon Meadows. Those who purchased tickets were able to participate in a yoga event sponsored on the green lawn and enjoy a free glass of wine afterwards. People who signed up were able to come and relax and unwind before taking a peek around the retail stores they offer.